What information we collect
We may collect the following information when you use our website:
Your name
Your email address
Your delivery address
Your billing address
Your phone number, if needed for delivery or customer support
Order details, including the products you buy
Payment information, processed securely through our payment provider
Messages you send through our contact form
Email sign-up information
Website usage information, such as pages visited and cookies
We only collect information that is needed to run the website, process orders, provide downloads, reply to messages and improve our services.
How we use your information
We may use your personal information to:
Process and fulfil your orders
Send order confirmations and updates
Provide customer support
Send free downloads or digital products
Reply to messages or enquiries
Send marketing emails, if you have signed up
Improve the website and customer experience
Prevent fraud or misuse of the website
Meet legal, tax and accounting responsibilities
We do not sell your personal information.
Lawful basis for using your information
Under UK GDPR, businesses need a lawful basis for using personal information. The ICO explains that this should be included in privacy information.
We may use your information because:
Contract: to process and deliver your order.
Consent: when you sign up to our email list or request free downloads.
Legal obligation: for tax, accounting or legal record keeping.
Legitimate interests: to run and improve the website, respond to customers and protect the business.
Email marketing
If you sign up to our email list, we may send you updates about free templates, planner launches, new products, offers and Beauty Boss Planners news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Sharing your information
We may share your information with trusted third-party services that help us run the website and fulfil orders, such as:
Website platform providers, such as Squarespace
Payment processors
Print-on-demand or fulfilment providers, such as Printify
Delivery and courier services
Email marketing providers
Analytics tools
Professional advisers, such as accountants, if needed
We only share information where necessary for the service being provided.
Payments
Payments are processed securely through third-party payment providers. Beauty Boss Planners does not store your full payment card details.
Cookies and website tracking
Our website may use cookies and similar technologies to help the website work properly, understand how visitors use the site and improve the customer experience.
You can usually manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
How long we keep your information
We only keep personal information for as long as necessary.
Order and payment records may be kept for legal, tax and accounting purposes. Email marketing information will be kept until you unsubscribe or ask for your details to be removed. Contact form messages may be kept for as long as needed to deal with your enquiry.
Your rights
Under UK GDPR, you have rights over your personal information, including the right to be informed, access your data, correct inaccurate data, request deletion in certain circumstances, object to certain uses, and withdraw consent where consent is the lawful basis.
You can contact us at [your business email] if you would like to make a request about your personal information.
Keeping your information safe
We take reasonable steps to protect your personal information and use trusted platforms and providers to help keep customer information secure.
However, no website or online service can be guaranteed to be completely secure.
Children’s privacy
This website is not intended to collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it where appropriate.
Complaints
If you are unhappy with how your personal information is handled, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, which is the UK data protection regulator.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.